pg matka

pg matka App support

Contact
+91 0236587031

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The pg matka:

Q1: How to log in after installing the pg matka?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) received on your mobile number to securely log in. This eliminates the need for passwords or email authentication, making the login process easier.

Q2: What should I do if I am not getting OTP?

Check your internet connection to ensure a strong signal is available. If you still don't receive an OTP after clicking 'send', wait for the set time to expire. If the OTP still doesn't arrive, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate the account transfer. This will help you regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should enable you to log in and play without any problems.

Most Asked Questions Related To Withdraw In The pg matka:

Q1: What is the minimum withdrawal amount in the pg matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus rewards. The collected bonus money cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are filled and submitted within the app. This includes saving your Aadhar card information, UPI details, and all bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay may impact the overall time it takes to complete the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn. The bonus funds themselves, however, remain locked in the gaming account.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings first. If your withdrawal request isn't showing up, the funds should be added to your wallet account within 24 hours. If this doesn't occur, you can contact their care centre for assistance.

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